WHAT PATIENTS ARE SAYING

PATIENT SUCCESS STORIES

what patients are saying

Read What Patients Are Saying About Our Services

At Commonwealth ENT, we are delighted to offer top-tier medical services for ear, nose and throat care to the Richmond, VA community. Our patients’ well-being is our top priority—that’s why we love hearing these incredible patient success stories. Read what patients are saying about their experience at Commonwealth ENT to learn more about how our comprehensive ear, nose and throat care can help you achieve relief and better quality of life.

Dr. Fishero’s diagnosis and treatments were completely successful! He has a friendly approach and positive attitude toward his patients’ care.

Bill O.

I am happy to leave a review and share my surgical experience with others concerning Dr. Bridges plastic expertise. He removed two moles, one of which was malignant, requiring a skin graft. I appreciated the time he took to explain my options and the care and surgical expertise he rendered to give me the best aesthetic effect. He is really good and very personable. I am very pleased with my care at his office and I would definitely recommend him to my family and friends. His office staff are very upbeat and nice.

Linda B.

Absolutely the BEST! Franki Lambiotte, Master Esthetician and Dr. Bridges, MD do amazing work! I see Franki once a month for a Dermaplane and The Hydrofacial, they offer different types of treatments for all skin types. She really cares about your skin and listens to your needs and areas of improvements. My face and neck have never looked better at the age of 52. I’m having a BBL procedure done in February to help treat age spots and redness on my face, cannot wait! Franki started me on the skincare line by ZO and it has improved the dark circles, wrinkles and elastically of my skin. Just a wonderful experience all around, I highly recommend Franki for any and all skin care needs. Dr. Bridges performed a Balloon sinuplasty a year ago for my continuing sinus issues and this procedure, which was quick and done in his office, has improved my life 100%. Dr. Bridges explained the procedure to me thoroughly before hand and all went well, with no down time. I will say it again and again, I highly recommend this practice and Dr. Bridges and Franki Lambiotte!

Donna M.

The best! After seeing multiple doctors about my condition Dr. Fishero was amazing. He really cares and ordered all the appropriate tests. I finally feel cared for and hopeful for a diagnosis. I highly recommend him and his office staff. They were all lovely and helpful. :-) !!

Chris W.

This was our first visit and we were impressed with the office and staff. Dr. Gibbons was very thorough in his initial examination and evaluation. We look forward to our continuing professional relationship as we follow his treatment recommendations.

Donald S.

Very fast service. Dr.Kerr is so caring and understanding and knew exactly what my problem could be. She gives great advice. She treated my daughter Imani when I thought she needed tubes in her ear. But after Dr.Kerr tested her and said Imani shouldn’t have any more treatment she will be fine as she gets older. She was so happy to hear my daughter is 8 yrs old and still doing great!!

Sandy J.

Dr. Bridges performed very complex surgery on my nose to repair a large loss to my left nostril due to cancer. At all times he ensured that I understood what the procedure would entail, and what the recovery process and time would be. He took great pride in his work and was as pleased as I was with the result. Family and friends who were not aware I was having surgery, cannot believe that I had anything done. A true testament to his skill. I would have no hesitation in recommending him to anyone who needed facial plastic surgery and would happily act as a reference.

John W.

Dr Fishero was great. He took away the fear of getting my ears cleaned. He was extremely gentle. Excellent service from the front desk and they practice COVID-19 safety measures.

Sherri A.

I saw Dr. Patrick Gibbons and couldn’t be more impressed with his friendly, confident and reassuring bedside manner and expertise. He turned an anxiety-inducing procedure into something that was no big deal. There’s no question I will recommend him to family and friends.

Eric D.

Thank you for seeing me quickly! My appointment was on time and Dr. Kerr was great! She took her time to listen to my concerns and put me in touch with the additional tests and services I needed. Very professional.

Kelly F.

I had my first appointment with Dr. Fishero and had a great experience overall, from making the appointment to making a follow-up call to Dr. Fishero for questions. I was able to get an appointment quickly and the staff was helpful when I was trying to figure out if Dr. Fishero was in my network. I waited a little longer than I’d like in the waiting room, but it was totally worth it. Dr. Fishero listened to my concerns and took the time to talk with me about all of my options. I did not feel rushed, like with some other doctors, or pressured to make a decision. When I called the office with questions for Dr. Fishero, he actually called me back the SAME DAY and took the time to reassure me. I so appreciate it.

Nicole M.

I had rhinoplasty by Dr. Bridges on November 20th 2019, almost 2 months ago. I had a great experience as a whole. Dr. Bridges was easy to talk to and his staff were all very nice and helpful. Dr. Bridges work speaks for itself. He delivers natural balanced results based on each persons individual features and goals. I am very pleased with my result thus far and I’m excited to see the progression of my nose as it continues to heal. I was very nervous about having the surgery and being put to sleep but St. Francis hospital did a great job at putting me at ease and making me feel as comfortable as possible. I would recommend Dr. Bridges and his staff to anyone interested in cosmetic surgery.

Joshua S.

I had my first appointment with Dr Gibbons this week and am very pleased with the care I received. Dr Gibbons listened intently to my symptoms and developed a plan of care. The procedure performed in his office was explained very thoroughly to me. I had complete understanding of what to expect and it went well. Dr. Gibbons office staff were courteous and friendly and made me feel welcomed. My Primary Care Physician made a very good referral for me to Dr. Gibbons.

Patricia H.

Thank goodness for Dr. Kerr! Our pediatrician said to not worry about my daughter’s tongue tie, however, Dr. Kerr said it was severe and would cause issues down the road. Her team took care of it within minutes and my little one is doing great!

Heather C.

My youngest son has had several sets of tubes and ear issues since his early years. We just recently changed specialist because we didn’t think the care we were getting was thorough. Dr. Patrick Gibbons was very thorough and spent a lot of time with us and went above and beyond what we had experienced with another specialist. I can’t refer him enough. We are very pleased with his practice and will continue to support.

Charles G.

Dr Bridges is wonderful, so relatable and made me feel comfortable from the start. Thorough assessment that led to a wonderful result. Was sent to him for my deviated septum and insurance ended up covering it was so bad. He was in surgery for a good while, but dang does it look good. Thanks so much Dr Bridges!

Jessica H.

This was my first visit to Commonwealth ENT and I can tell you I’m beyond happy with my experience! I saw Dr. Fishero and he was amazing! Took the time to discuss my issue and made sure I understood next steps. He did not get impatient and was very informative when explaining things to me. Very very happy I made the appointment here! I will be referring anyone that needs to see an ENT.

Mindy D.

Dr. Kerr is the consummate professional. Her mild mannered and caring way leaves you at ease. Thank goodness for health care providers of this caliber.

Sherri D.

I could not be happier with Dr. Kerr. We were recommended to her by another breastfeeding mama where we live, and drove the hour + ride to see Dr. Kerr to check out our 1 month old daughters lip/tongue tie situation. For starters, I called and was given a last minute appt almost immediately. This is huge because a good latch for breastfeeding is crucial in those early days! We were taken back quickly, seen quickly, the procedure was performed quickly (both a lip and tongue tie revision). After the procedure was complete (I swear it was 2 mins) , I was given a nice private room to nurse my daughter. Dr. Kerr explained everything thoroughly before the procedure and also after the procedure. Even gave me YouTube videos to watch for the tongue exercises and sweeps you have to do after. Here we are, 5 months post procedure, and my daughter is now exclusively nursing. I owe all of this bonding time I’ve had with my last baby to Dr. Julie Kerr! If you have any questions about a lip/tongue tie with a baby not latching, go see Dr. Kerr immediately. It was worth all of the travel!!!

Tray C.

My daughter had rhinoplasty with Dr. Bridges a few weeks ago. We had been to multiple rhinoplasty specialists for consultations around the U.S. and chose on Dr. Bridges & so happy we did! He did an amazing job! We traveled into Richmond & it was worth it. The hospital staff was great at St. Francis & everything went smoothly. She’s still healing & dealing with swelling as expected but so far very, very pleased. He truly is a talented & skilled surgeon. We both appreciated how easy he was to talk with & deal with our concerns as with any surgery.

Jodi R.

Dr. Fishero saw us at a same-day appointment with a referral from our family doctor. He took one look at my 2 year old daughter and knew something serious was wrong, instantly validating my mom spidey sense. He was kind, had a good sense of humor, and seemed genuinely concerned about her care, checking up on her after her admission to St. Mary’s and keeping us informed every step of the way until he was no longer involved. Her issue ended up being more serious than we previously believed and I’m so grateful he told us to go to the ER. I don’t think it’s too dramatic to say that seeing him and following his directives quite possibly saved her life. Every mom knows that anyone who helps her babies feel better is a hero! All that said, I highly recommend this practice and doctor!

Andrea L.

Dr Gibbons was referred to me by my daughter who was also his patient. I made an appt with him for a second opinion because I wasn’t satisfied with my first physician. Dr Gibbons studied my records and ordered a more detailed test to be more thorough. I find him very attentive to my concerns and wanted the best care for me. He even went above and beyond by calling me on a Saturday morning to discuss the result of the test and what course of action to take. Dr Gibbons made me feel at ease and he is the epitome of an ideal physician!

Lydia G.